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Lister Housing Co-op

Scotland oldest social housing co-operative

Scotland’s oldest registered housing co-operative

  • Home
  • About us
    • Vision and values
    • How Lister works
    • Membership
    • Equal Opportunities
    • Management Committee
    • Staff
    • Complaints and Compliments
    • Who regulates us?
    • History
    • Freedom of Information
    • Guide to Information
    • The Model Publication Scheme Principles
    • Classes of Information
    • Disclosure log
  • For tenants
    • Rent
    • Repairs
    • Help with rent issues
    • Lister newsletters
    • Lister – Assurance Statement
    • Tenancy agreement changes
    • Transfer points review, Allocation & Transfer policies updated
    • Access to personal data/Subject Access Request
  • Get involved
    • Arts and Crafts group
    • Lister History group
    • Annual General Meeting
    • Find out more about the Management Committee
    • Management Committee agenda & papers
    • Management Committee minutes
    • Your views
  • About our housing
  • Apply for housing
    • Current vacancies
    • How to apply
    • Transfers
    • Exchanges
    • Shared housing for single people
    • Help and advice
    • Allocations policy
    • Lister’s Lettings plan 2019-20
  • News
  • Downloads
  • Contact us

Downloads

We have a range of documents that you may find useful. These are grouped into sections below. There are also links direct from some of our other web-pages to relevant downloads.

Each link opens a PDF in a new tab/window.

Tenant Information

Emergency contractors Dec 2020

Lister Public holidays 20-21

Back greens and Gardens policy

Service Charter

Estate management policy

Neighbour complaints procedure

Repair & Maintenance policy

Rent & Rent setting policy

Rent point mechanism

Rent arrears policy

Tenant participation strategy

Newsletters and publications

Lister Tenant Survey Report done in 2019

Lister garden news New Site Jan 20

Lister tenant Newsletter December 2019

Lister tenant newsletter – June 2019

Lister tenant newsletter – April 2019

Lister HC annual charter report 2018-19

Lister HC annual charter report 2017-18

Tenancy agreement changes

Tenancy agreement changes from 1 May 2019

Tenancy agreement changes from 1 Nov 2019

Lister Summary Leaflet HSAct changes (PDF, 125Kb)

Form notify household changes after 1 Nov 2018

Complaints

Lister Complaints & Appeals Policy

Lister Complaints Handling – Procedure

Unacceptable actions policy

Scottish Housing Regulator – Significant Performance Failures – leaflet

Allocations and Transfers

Lister HC Allocations policy Feb 19

Lister HC Lettings plan 2019-2020

Lister HC Transfer policy

Lister HC Transfer points May 2019

Size eligibility matrix

Scottish Housing Regulator information

SHR – How we regulate. A guide for tenants & service users

Lister Housing Co-operative – Engagement Plan-SHR April 2019

SHR Landlord Report on Lister HC 2018-19

Lister HC Assurance Statement 2019

Link to Lister’s entry in SHR directory, has ARC return

Management Committee agendas & papers

Due to the size and number of documents that will build up under this heading – please access these documents via the dedicated webpage: Management Committee agenda papers

Management Committee minutes

Minutes November 2019 Management Committee

Minutes October 2019 Management Committee

Minutes Sept 2019 Management Committee

Minutes Aug 2019 Management Committee

Minutes Jul 2019 Management Committee

Minutes Jun 2019 Management Committee

Minutes May 2019 Management Committee

Minutes Apr 2019 Management Committee

AGM minutes

Minutes Lister AGM 2019 draft

Organisation information

Access to office policy

Aims and objectives of Lister Housing Co-op

Business plan 2019-20

Organisation chart

Financial Statements 18-19

Funding sources 2019-20

Budget 19-20

Charter target outcomes 2018-19

Contracts register 2018-19

The ARCHIE Alliance

Staff pension arrangements

Pay structure

Governance information

MC Code conduct

Donations policy

Lister HC Donations 2018-19

Entitlements, Payments & Benefits policy

Gift policy

Membership policy

Register of interests 19-20

Committee/Senior staff Expenses 2019-20 v2

Committee conflict of interest procedure

Lister Rules (constitution) 2014

Standing orders

Freedom of Information/Environmental Information/Subject Access Request

FOI policy

Envt Info policy

Guide to Information v8

Charging policy for information

FOI-EIR Request form

Data Protection Act – GDPR policy

Data breach policy

Data Retention policy December 2019

Data Retention schedule January 2020

Privacy notice and cookies info

Subject Access Request policy

Subject Access Request form

Organisation policies

Equal opportunity policy

Health & Safety policy

Procurement policy

Risk management strategy

Sustainability Green policy

Alcohol Drugs misuse policy

Stress policy

Recruitment policy

Asbestos Management policy

Whistleblowing policy

Code conduct staff

Staff Conditions of service

Financial Regulations

 

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Lister Housing Co-operative Ltd
36 Lauriston Place, Edinburgh EH3 9EZ

Telephone: 0131 229 6176
Email: info@lister.coop

Visit our contact page for emergency numbers and more information

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MENU
  • Home
  • About us
    • Vision and values
    • How Lister works
    • Membership
    • Equal Opportunities
    • Management Committee
    • Staff
    • Complaints and Compliments
    • Who regulates us?
    • History
    • Freedom of Information
    • Guide to Information
    • The Model Publication Scheme Principles
    • Classes of Information
    • Disclosure log
  • For tenants
    • Rent
    • Repairs
    • Help with rent issues
    • Lister newsletters
    • Lister – Assurance Statement
    • Tenancy agreement changes
    • Transfer points review, Allocation & Transfer policies updated
    • Access to personal data/Subject Access Request
  • Get involved
    • Arts and Crafts group
    • Lister History group
    • Annual General Meeting
    • Find out more about the Management Committee
    • Management Committee agenda & papers
    • Management Committee minutes
    • Your views
  • About our housing
  • Apply for housing
    • Current vacancies
    • How to apply
    • Transfers
    • Exchanges
    • Shared housing for single people
    • Help and advice
    • Allocations policy
    • Lister’s Lettings plan 2019-20
  • News
  • Downloads
  • Contact us