The classes of information that we publish
We publish all the information that we hold within the following classes.
The classes are:
Information about Lister, who we are, where to find us, how to contact us, how we are managed and our external relations.
We are an independent body with no subsidiaries, nor part of a group structure.
| The information we publish under Class 1 includes: | How to access it |
| The Co-operative’s aims and objectives | Aims of Lister Housing Co-op |
| Business plan (Internal management plan) 2024-25 | Lister HC Business Plan 2024-25 |
| Lister’s charter for our services | Lister HC Service Charter |
| Location of our activities | About our housing |
| Contact arrangements for the Lister office | Contact us |
| Model Publication Scheme 2018 | SIC: Model Publication Scheme 2018 |
| FOISA Guide to Information – Lister – our guide in one complete document | Lister FOISA Guide to Information Feb 20 v8 |
| Charging scheme for information sought | Lister HC Charging policy for information |
| How to make a FOISA / EIRs request | Lister HC FOI-EIR Request form |
| FOISA policy | Lister HC FOISA Policy Jan 24 |
| EIRs policy | Lister HC EIR Policy Jan 24 |
| About our Management Committee / Governance | —————————————— |
| Information about our Management Committee | Lister HC Find out about the Management Committee/ |
| Information on Management Committee members | Lister HC Management Committee |
| Our organisation chart and staff structure | Lister HC Organisation.2025 |
| How to become part of the Management Committee | Information published in June each year for tenants on How to stand at the AGM |
| Code of conduct for Management Committee members | Lister MC Code conduct |
| Rules of Lister (our constitution) | Lister Housing Co-operative Ltd Rules 2022 |
| Standing orders | Lister HC Standing orders |
| Entitlement Payments & Benefits policy | Lister HC EPB policy |
| Register of interests | Register of Interests 2023-24 |
| Gift & hospitality policy | Lister HC Gift policy |
| Membership policy | Lister HC Membership policy |
| About our staff ——- | ——————————————- |
| Staff list | Lister HC Staff list |
| Code of conduct for staff | Lister HC Code conduct staff |
| Corporate policies ——– | ——————————————— |
| Data protection policy/GDPR | Lister HC Data Protection Policy Jan 24 |
| Equal opportunities policy | Lister HC Equal opportunity policy |
| Health & safety policy | H&S Statement 25-26/ Landlord Facilities H&S Statement 25-26 |
| Risk management strategy | Lister HC Risk mgmt strategy |
| Sustainability policy | Lister HC Sustainability Green policy |
| Unacceptable actions policy | Lister HC Unacceptable actions policy |
| Relationship to regulators ——- | ———————————————- |
| Engagement plan with Scottish Housing Regulator (SHR) | Lister HC Engagement Plan Mar 24 |
| Assurance Statement to tenants and to the SHR | Lister HC 2024 Assurance Statement |
| Annual Return on Charter submission to SHR | Available on Request |
| Annual report/Charter report to tenants | Lister HC annual charter report 23-24 |
| Financial Conduct Authority (FCA) Mutuals register | FCA Mutuals register-Lister HC |
| External and Internal audit arrangements | External = Chiene+Tait https://www.chiene.co.uk/
Internal = Quinn IA&BSS https://quinninternalaudit.com/ |
| Key partnerships —– | ———————————————– |
| The ARCHIE alliance | The ARCHIE Alliance |
Information about our work, our strategy and policies for delivering functions and services and information for our service users.
| The information we publish under Class 2 includes: | How to access it |
| Our properties | Lister HC about our housing |
| List of services provided | Lister HC for tenants |
| Services to those seeking housing | Lister HC apply for housing |
| How to apply for a property at Lister | Lister HC how to apply for housing |
| Services to our tenants ——– | ——————————————– |
| How to report a repair | Lister HC how to report a repair |
| Right to repair information | Right to Repair info – Scot Govt |
| How to seek support from us on a range of issues | Lister HC contact us |
| How we consult with tenants and other customers | Lister HC Tenant participation strategy |
| How to make a comment or a complaint | How to make a complaint or comment |
| Our housing management policies | ——————————————– |
| Allocation policy | Lister HC Allocations policy |
| Transfer policy | Lister HC Transfer policy |
| Asbestos management policy | Lister HC Asbestos policy |
| Back green and garden policy | Lister HC Back greens & Gardens policy |
| Domestic abuse policy – Tenants & Applicants | Domestic abuse Tenants & Applicants |
| Estate management policy | Lister HC Estate management policy |
| Neighbour complaints procedure | Lister HC Neighbour complaints procedure |
| Repairs and maintenance policy | Lister HC Repair & Maintenance policy |
| Rents and rent setting policies | Lister HC Rent and Rent setting policy |
| Rent point mechanism | Lister HC Rent point mechanism |
| Rent arrears policy | Lister HC Rent arrears policy |
Information about the decisions we take how we make decisions and how we involve others.
| The information we publish under Class 3 includes: | How to access it |
| Management Committee agendas and reports | Management Committee agenda & papers |
| Management Committee minutes | Management Committee minutes |
| Tenant participation strategy | Lister HC Tenant participation strategy |
| Other ways we communicate and involve people | Lister HC get involved |
| Registered Tenant Organisations | There are no RTOs at Lister at present |
Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent).
| The information we publish under Class 4 includes: | How to access it |
| Funding sources | Lister HC Funding sources 2022-23 |
| Financial Statements 2023-24 | Financial Statements 2023-24 |
| Annual Charter Report | Lister HC annual charter report 23-24 |
| Annual budget | Lister-HC-budget-24-25-final |
| Financial regulations | Lister HC Financial Regulations |
| Committee member/Senior staff expenses | Lister HC Expenses 2019-20 |
| Staff pension – general information | Lister HC staff pension arrangements |
| Pay Structure | Lister HC Pay structure |
| Donations policy | Lister HC Donations policy |
Information about how we manage the human, physical and information resources of the authority.
| The information we publish under Class 5 includes: | How to access it |
| Accessibility and Lister’s office | Lister HC Access to office policy |
| Alcohol Drugs & Substance Abuse Policy | Lister HC Alcohol Drugs misuse policy |
| Documents retention/Records management | Lister HC Data Protection Policy Jan 24 |
| EVH Staff conditions of service | Lister HC Conditions of service |
| Gift policy | Lister HC Gift policy |
| Management Committee conflict of interest procedure | Lister HC Ctte conflict of interest procedure |
| Recruitment policy | Lister HC Recruitment policy |
| Stress policy | Lister HC Stress policy |
| Whistleblowing policy | Lister HC Whistleblowing policy |
Information about how we procure goods and services, and our contracts with external providers.
| The information we publish under Class 6 includes: | How to access it |
| Procurement Policies | Lister HC Procurement policy |
| Contracts register | Lister HC Contracts register 2018-19 |
Information about how we perform as an organisation, and how well we deliver our functions and services.
| The information we publish under Class 7 includes: | How to access it |
| Annual Report on Charter to the SHR | Available on request |
| Charter & Target outcomes | Lister HC Charter Target Outcomes 2022-23 |
| Annual report/Charter report | Lister HC annual charter report 23-24 |
Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet e.g. bookshop, museum or research journal.
| The information we publish under Class 8 includes: | How to access it |
| Lister does not hold or publish any information under this class. | n/a |
Open data made available by the authority as described by the Scottish Government’s Open Data Resource Pack and available under an open licence.
| The information we publish under Class 9 includes: | How to access it |
| Lister does not hold or publish any information under this class. | n/a |
