The MPS imposes six principles which govern the way we must make our information available through our Guide to Information:
The information published through the Model Publication Scheme (MPS) is, wherever possible, available on our website. In the Classes of Information section, select the class required.
We offer alternative arrangements for people who do not want to, or cannot, access the information online or by inspection at our premises. For example, we can usually arrange to send information to you in paper copy (although there may be a charge for this – see Principle 4: Charges).
If you have any difficulty identifying the information you want to access, then please contact us to help you.
Lister Housing Co-operative Ltd, 36 Lauriston Place, Edinburgh, EH3 9EZ
0131 229 6176
info@lister.coop
We will publish all the information we hold that falls within the classes of information. If a document contains information that is exempt under Scotland’s freedom of information laws (for example sensitive personal information or a trade secret), we will remove or redact (black out) the information before publication and explain why.
Where Lister holds the copyright in its published information, the information may be copied or reproduced without formal permission, provided that:
- It is copied or reproduced accurately
- It is not used in a misleading context, and
- The source of the material is identified
Where Lister does not hold copyright in information we publish, we will make this clear.
This paper explains when we may make a charge for our publications and how any charge will be calculated.
There is no charge to view information on our website or at our office.
We may charge for providing the information (available on our website) to you if you cannot view it online and wish to have a copy. We will charge you no more than it costs us to do so. We will always tell you what the cost is before providing the information to you. You must pay this charge in advance before we will provide the information.
| Size of paper/format | Pence per sheet/cost |
| A4 black & white | 10p |
| A3 black & white | 20p |
| A4 colour | 20p |
| A3 colour | 40p |
| Format: computer discs | £0.50p per CD-ROM |
| Memory stick | £8 per memory stick |
Postage Costs
Postage costs may be recharged at the rate we paid to send the information to you. Our charge is for sending information by Royal Mail First Class.
When providing copies of pre-printed publications, we will charge no more than the cost per copy of the total print run.
We do not pass on any other costs to you in relation to our published information (i.e. information available on our website).
Charges for information which is not available in the ‘Guide to Information’:
If you submit a request to us for information which is not available in this Guide, the charges will be based on the following two approaches. These are stated in one document in our Lister HC Charging policy for information
Approach to charging for general FOISA information requests
- There will be no charge for information requests which cost us £100 or less to process.
- Where information costs between £100 and £600 to provide you may be asked to pay 10% of the cost. That is, if you were to ask for information that cost us £600 to provide, you would be asked to pay £50 calculated on the basis of a waiver for the first £100 and 10% of the remaining £500.
- We are not obliged to respond to requests which will cost us over £600 to process.
- In calculating any fee, staff time will be calculated at actual cost per staff member hourly salary rate to a maximum of £15 per person per hour.
- We do not charge for the time to determine whether we hold the information requested, nor for the time it takes to decide whether the information can be released. Charges may be made for locating, retrieving and providing information to you.
- In the event that we decide to impose a charge we will issue you with notification of the charge (a fees notice) and how it has been calculated. You will have three months from the date of issue of the fees notice in which to decide whether to pay the charge. The information will be provided to you on payment of the charge. If you decide not to proceed with the request there will be no charge to you.
Approach to charging for Environmental Information
Environmental information is provided under the EIRs rather than FOISA. The rules for charging for environmental information are slightly different.
We do not charge for the time to determine whether we hold the environmental information requested or deciding whether the information can be released. Charges may be made for locating, retrieving and providing information to you e.g. photocopying and postage. If we decide to impose a charge, we will issue you with notification of the charge and how it has been calculated. The information will be provided to you on payment of the charge. If you decide not to proceed with the request there will be no charge to you.
The charging structure for costs up to £600 is the same as for FOISA requests – seen above. Where it would cost more than £600 to provide the information to you, however, we will ask you to pay the full cost of providing the information, with no waiver for any portion of the cost.
Charge for a request of your own personal data
There is no charge* for requesting your own personal data under the General Data Protection Regulation (GDPR) using a Subject Access Request. Please use this form Lister HC Subject Access Request form
We must provide a copy of the information free of charge.
*However, we can charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive. We may also charge a reasonable fee to comply with requests for further copies of the same information. This does not mean that we can charge for all subsequent access requests. The fee must be based on the administrative cost of providing the information.
Further information on GDPR can be found on the Information Commissioner’s Office website. Click here to access. Please note the ICO is a different organisation to the SIC.
You can contact us for assistance about any aspect of this publication scheme or help to find and request information:
Lister Housing Co-operative Ltd, 36 Lauriston Place, Edinburgh, EH3 9EZ
0131 229 6176
info@lister.coop
We will also advise you how to ask for information that we do not publish or how to complain if you are dissatisfied with any aspect of the publication scheme.
If you wish to make a request for information not contained in the publication scheme, you can could also complete our Lister HC FOI-EIR Request form
Once published through the Guide to Information, the Information will be available for the current and previous two financial years.
Where information has been updated or superseded, only the current version will be available (previous versions may be requested from Lister under section 1(1) of FOISA).
Our Guide to Information will contain a ‘last reviewed’ date showing when the document was last reviewed, to ensure it contains the most up to date information.
Records Management Policy
Lister regards its records as a major asset of the organisation. It confirms that its records are one of the essential resources which support management in the efficient and effective fulfilment of its governance, business and legal responsibilities. Lister’s Records Management Policy can be found in Classes of Information – Class 5.
